Before applying for serviced offices, coworking spaces and memberships the following requirements must be met:
Company Information:
- The applicant must provide the name of the company or individual applying for the serviced office, coworking space, or membership. For companies, specify the type of business or industry it operates in, and provide contact information including address, phone number, and email.
Office Requirements:
- Specify the desired arrangement such as a private office, desk in a coworking space, or casual use of office facilities. Include preferences for layout (open plan, private offices, meeting rooms, etc.), required amenities (furniture, IT infrastructure, kitchen facilities, etc.), and any special requirements such as accessibility, parking, or security.
Financial Information:
- Demonstrate financial stability, potentially by providing financial statements or undergoing a credit check. Specify the method of payment (e.g., bank transfer, credit card).
Legal and Compliance:
- Ensure compliance with local laws and regulations related to leasing office space or coworking facilities, and meet any insurance requirements such as liability or property insurance.
References:
- Provide references from previous landlords or coworking space providers, as well as business references from clients or partners if applicable.
Additional Information:
- Clarify the purpose for leasing the space or becoming a member (e.g., expansion, temporary workspace, networking opportunities), and specify any additional preferences or services required such as receptionist services, mail handling, or specific internet speed.
Application Process:
- Follow the specified instructions for submitting the application (e.g., online form, email, in-person submission), adhere to any deadlines for submission, and contact the designated person for further enquiries.
Security Deposits:
- For promotions offering a ‘free period’, a security deposit is mandatory upon redeeming the promotion. The deposit will be refunded or applied as credit toward future memberships upon completion of the sixth (6th) paid month of membership (upon request).
- Deposit amounts:
- Full-time memberships: $500
- Part- time membership $200
- Casual memberships: $120
- Each individual is entitled to one membership; however, businesses may register multiple memberships under a single account.
Membership Contract Terms:
All coworking and membership products operate on a month-to-month basis. Licence agreements adhere to the terms and conditions stipulated in the agreements.
Members have the option to cancel at any time, but no refunds will be issued for the remaining billing period.
All products and services supplied are subject to availability.
New members may start on the day they sign up, provided they bring photo ID for verification by a member of the Connect 64 team before their welcome.
Before beginning with Connect 64, new members must review all Connect 64 OH&S policies and procedures. Members who have not completed this process must do so before gaining access to the centre.
After completing the induction process, all new members must schedule a welcome meeting with the Connect 64 Community Manager.
Upon termination of membership, all contract terms and cancellation fees for additional products will apply.
Users of Connect 64 memberships agree to comply with the following policies:
- Community Code of Conduct
- Privacy Policy
- Owners Corporation Rules
Any violation of these policies will lead to immediate termination of access to Connect 64.
Passes are strictly for personal use and cannot be shared with others.
International businesses are welcome to hold Connect 64 Memberships under the following conditions:
- Must have an Australian-based bank account and local bank credit card.
- All international businesses must pay local 10% GST (Goods and Services Tax).
- All transactions are conducted in Australian Dollars (AUD).
Each Membership includes one access pass allocated to a unique user.
Access Passes allow entry for only one user into the centre; spare passes are not permitted.
Coworking and Day Pass Memberships provide access to Level 1, 64 Victor Crescent Narre Warren 24/7
Move-in and Induction:
Members may begin immediately upon payment processing, completion of the OH&S information review. Access to the centre is not permitted before completing the induction.
Photo ID must be presented at the start of membership.
OH&S
Emergency Management
ISBN-Emergency-management-tool-2017-06.pdf (worksafe.vic.gov.au)
Hazardous Material Management
ISBN-Compliance-code-hazardous-manual-handling-2019-12.pdf (worksafe.vic.gov.au)
First Aid In The Workplace
ISBN-Compliance-code-first-aid-in-the-workplace-2008-09.pdf (worksafe.vic.gov.au)
Incident Notification
ISBN-Guide-to-incident-notification-2008-01.pdf (worksafe.vic.gov.au)
OH&S Information
Information for employees: Occupational Health and Safety Act 2004 | WorkSafe Victoria
Guide For Employees
ISBN-Officewise-guide-to-health-and-safety-in-the-office-2006-01.pdf (worksafe.vic.gov.au)
What to do if a worker is injured
ISBN-Officewise-guide-to-health-and-safety-in-the-office-2006-01.pdf (worksafe.vic.gov.au)
Casual Membership Package Terms and Conditions
Membership Overview
The Casual Membership Package (“Package”) offered by Connect 64 provides access to the Connect 64 centre with co-working and meeting room facilities.
Membership Fee:
- A monthly membership fee of $41.82 plus GST is applicable to maintain active membership.
Visit Fee:
- A daily usage fees for Co Working and Meeting Rooms will be charged for each duration of use of the facilities under this package.
- Maximum of 2 Co Working day passes per month
- This membership includes 50% off Meeting Room Bookings
Included Benefits
Facilities and Services:
- Access to a desk, chair, and Wi-Fi within the co-working space.
- Screen access in common areas.
- 24/7 Building access.
- Bookings are subject to availability.
Access Pass:
- An access pass will be provided to facilitate entry during designated hours.
Additional Services and Charges
Optional Extras:
- Additional services such as car park access, and gym access are available at extra cost.
Billing:
- All fees and charges associated with the Package will be billed via direct debit.
Membership Terms
Membership Duration:
- The Package operates on a month-to-month basis, automatically renewing unless cancelled.
Cancellation:
- Membership cancellation requires 30 days’ notice before the next billing cycle.
Liability and Responsibility
Use of Facilities:
- Members are responsible for their use of facilities and must comply with all applicable rules and regulations of the premises.
Damage or Loss:
- Members are liable for any damage caused to property or equipment during their use.
Amendments
Changes to Terms:
- Connect 64 reserves the right to amend these terms and conditions.
Part-Time Membership Package Terms and Conditions
- Membership Overview
The Part-Time Membership Package (“Package”) offered by Connect 64 provides access to serviced offices with co-working and meeting room facilities.
Membership Fee:
- A monthly membership fee of $200 plus GST is applicable to maintain active membership.
Included Visits:
- Members are required to pay for a day pass for co working with a maximum of 3 visits per week.
Included Benefits
Facilities and Services:
- Access to a desk, chair, and Wi-Fi within the co-working space.
- Screen access in common areas only.
- Building access.
Access Pass:
- An access pass will be provided to facilitate entry during designated hours.
Additional Services and Charges
Optional Extras:
- Additional services such as car park access, and gym access are available at extra cost.
Billing:
- All fees and charges associated with the Package will be billed via direct debit.
Membership Terms
Membership Duration:
- The Package operates on a month-to-month basis, automatically renewing unless cancelled.
Cancellation:
- Membership cancellation requires 30 days’ notice before the next billing cycle.
Liability and Responsibility
Use of Facilities:
- Members are responsible for their use of facilities and must comply with all applicable rules and regulations of the premises.
Damage or Loss:
- Members are liable for any damage caused to property or equipment during their use.
Amendments
Changes to Terms:
- Connect 64 reserves the right to amend these terms and conditions.
Full-Time Membership Package Terms and Conditions
Membership Overview
The Full-Time Membership Package (“Package”) offered by Connect 64 provides unlimited access co-working.
Membership Fee:
- A monthly membership fee of $450 plus GST is applicable to maintain active membership.
Included Benefits
Facilities and Services:
- Unlimited access to a desk, chair, and Wi-Fi within the co-working space.
- Monitor access to co working areas.
- Building access.
Access Pass:
- An access pass will be provided to facilitate entry during designated hours.
Additional Services and Charges
Optional Extras:
- Additional services such as car park access, and gym access are available at extra cost.
Billing:
- All fees and charges associated with the Package will be billed via direct debit.
Membership Terms
Membership Duration:
- The Package operates on a month-to-month basis, automatically renewing unless cancelled.
Cancellation:
- Membership cancellation requires 30 days’ notice before the next billing cycle.
Liability and Responsibility
Use of Facilities:
- Members are responsible for their use of facilities and must comply with all applicable rules and regulations of the premises.
Damage or Loss:
- Members are liable for any damage caused to property or equipment during their use.
Amendments
Changes to Terms:
- Connect 64 reserves the right to amend these terms and conditions.
Dedicated Desk Package Terms and Conditions
Membership Overview
The Dedicated Desk Membership Package (“Package”) offered by Connect 64 provides access to serviced offices with co-working and meeting room facilities, including the option to have a dedicated co working desk.
Membership Fee:
- A monthly membership fee of $510 Plus GST is applicable to maintain active membership.
Included Benefits
Facilities and Services:
- Unlimited access to a desk, chair, and Wi-Fi within the co-working space.
- Screen access in co working area only.
- Building access.
- Dedicated full time desk in the co working area.
Access Pass:
- An access pass will be provided to facilitate entry during designated hours.
Additional Services and Charges
Optional Extras:
- Additional services such as car park access, and gym access are available at extra cost.
Billing:
- All fees and charges associated with the Package will be billed via direct debit.
Membership Terms
Membership Duration:
- The Package operates on a month-to-month basis, automatically renewing unless cancelled.
Cancellation:
- Membership cancellation requires 30 days’ notice before the next billing cycle.
Liability and Responsibility
Use of Facilities:
- Members are responsible for their use of facilities and must comply with all applicable rules and regulations of the premises.
Damage or Loss:
- Members are liable for any damage caused to property or equipment during their use.
Amendments
Changes to Terms:
- Connect 64 reserves the right to amend these terms and conditions with notice to members.
Business Signage Requirements and Fees
- Signage Requirement: All full-time and suite holders are required to display business signage as per the specifications outlined by Connect 64. The signage must be prominently displayed in the designated areas of Level 1 64 Victor Crescent.
- Signage Fee: A fee of $180 per sign will be charged to cover the costs associated with signage installation, maintenance, and administration.
- Installation and Removal: Connect 64 will coordinate the installation and removal of signage upon request. Members and suite holders are responsible for providing accurate signage content and specifications in a timely manner to ensure compliance with building regulations and aesthetic standards.
- Signage Specifications: The signage must adhere to the size, material, and design guidelines provided by Connect 64. Any deviation from these guidelines may require approval from management and may incur additional costs.
- Payment Terms: The signage fee of $180 per sign is due upon the commencement of the agreement.
- Compliance: Failure to comply with signage requirements or to pay the signage fee may result in the removal of signage privileges and/or other actions deemed necessary by Connect 64, including but not limited to suspension of membership benefits or termination of the suite agreement.
- Amendments: Connect 64 reserves the right to amend these signage requirements and fees with reasonable notice to affected members and suite holders.
Missed Payments
Non-Payment and Suspension of Services
In the event that payment for any services, fees, or charges due under this Agreement is not received by the specified due date, Connect 64 reserves the right to suspend all rights, access, and benefits associated with this Agreement, including but not limited to:
- Suspension or termination of any licenses or memberships granted.
- Denial of access to the serviced office premises.
- Restriction or suspension of any associated services, including but not limited to IT, facilities, and support services.
Breach of Centre Rules
The following policy outlines the procedure for addressing breaches of the rules for users of the serviced office spaces and meeting rooms within the centre. By using the facilities, you agree to comply with these terms.
- First Breach:
- Warning Issued: A formal verbal or written warning will be issued, detailing the nature of the breach.
- Action: You will be reminded of the centre’s rules and expected to adhere to them to maintain a professional environment.
- Resolution: The breach will be noted, but no further action will be taken unless the issue persists.
- Second Breach:
- Written Warning: A second formal written warning will be issued, describing the breach and specifying the corrective actions required.
- Action: A meeting may be arranged to discuss the issue and resolve the matter. You will be given an opportunity to address the breach and agree to a plan for compliance.
- Resolution: If the breach is not resolved, further escalation may occur.
- Third Breach (Final Notice):
- Three Written Warnings: A third breach, following two prior written warnings, will result in the issuance of a final written warning.
- Termination of Agreement: If the breach persists after the third written warning, your agreement will be terminated, and you will be required to vacate the serviced office space or meeting room.
- Action: A termination notice will be issued, and you will be informed of the reasons for the termination. You will be expected to comply with move-out procedures and vacate the premises.
General Terms:
- All warnings and notices will be documented and retained in your record.
- The centre reserves the right to take immediate action for severe breaches, such as illegal activities or behaviour that endangers others, without following the standard three-step warning process.
By using the serviced office spaces or meeting rooms, you agree to comply with the above policy. Failure to do so may result in termination of your agreement and removal from the premises.
Lockout Policy
Grace Period
The Tenant is allowed a grace period of 7 days from the date the rent payments are due to ensure full payment is made.
Lockout
In the event that the Tenant has not made the necessary payments after the grace period of 7 days, the Provider reserves the right to lock the Tenant out of the serviced office space. This means that access to the office will be restricted until payment is made in full. Lockout includes, but is not limited to, denying entry to the premises, disabling keycard access, or other methods of access restriction.
Reinstatement Upon Payment
Access to the services and facilities may be reinstated upon receipt of all outstanding payments, including any applicable late fees. The Service Provider reserves the right to charge an administrative fee for reinstatement of access.
No Liability for Suspension
The Service Provider shall not be liable for any loss or damage resulting from the suspension of services, denial of access, or any other action taken in accordance with this clause. The Client acknowledges and agrees that failure to make timely payment may result in the suspension of services, and the Service Provider has the sole discretion to reinstate services based on payment.
Consequences of Lockout
The Tenant acknowledges that lockout does not constitute termination of the tenancy, and all rent and obligations are still due under the service agreement. The Tenant is responsible for the security of any personal property within the office space during a lockout.
Termination for Non-Payment
If the Tenant fails to make payment after a lockout period of 60 days, the Provider may consider the tenancy to be terminated, and the Tenant will forfeit any deposits or prepaid rents.
Amendments
The Provider reserves the right to amend these Terms and Conditions at any time.
Credits for Membership Resources
Credit Value & Usage
Memberships may include credits that can be used toward various resources available within the serviced office and co-working space.
Each credit is equivalent to one dollar ($1) in value when applied to eligible resources.
Discounted Resource Pricing for Members
Certain resources may be available to members at a discounted rate as part of their membership benefits.
Discounted rates are only applicable when members pay directly for the resource in cash, card, or other accepted payment methods.
Credit Redemption
When redeeming credits, the full standard (non-discounted) price of the resource applies.
Credits cannot be used to purchase resources at the discounted membership rate.
If the total cost of a resource exceeds the number of available credits, the remaining balance must be paid in cash, card, or other accepted payment methods.
Limitations & Expiry
Credits are non-transferable and cannot be exchanged for cash or any other form of compensation.
Unused credits may expire at the end of each billing cycle or as specified in the membership agreement.
Amendments & Updates
The company reserves the right to modify the credit system, eligible resources, and redemption terms at its sole discretion.
Access Passes:
- Access Passes are exclusive to members.
- Sharing access passes will result in immediate termination of the agreement, with termination fees equivalent to the remaining contract duration including value added service products. Upon termination, any outstanding balance will be charged immediately.
- Each user must use their personal access pass for entry. Using one access pass multiple times to allow entry to others will incur multiple access fees.
- Guests and clients may visit the centre if a meeting room is booked for their visit duration.
- Members must supervise their guests at all times. Members are liable for any damages or incidentals caused by their guests at Connect 64.
Lost, Misplaced, or Broken Passes:
- Members must return their access pass by the final cancellation day; otherwise, a non-return fee per pass will apply. Billing and system access will cease immediately upon cancellation, with all services ending at 5pm on the final business day prior to the cancellation date.
- A fee may be charged for lost, stolen, or unreturned access passes after cancellation. The member is responsible for all charges and damages until the pass is reported lost. Members must report a lost pass immediately; failure to do so will result in charges.
- Members are accountable for all activities conducted with their pass until it is reported lost.
After-Hours Access:
- Access Passes allow entry to the centre.
- Permanent tenants and members enjoy extended access to the centre (24/7/365).
- Public holidays occurring Monday to Friday are charged at the same rate as regular weekdays.
- Members are responsible for checking out of the coworking area by the end of their day pass and vacating meeting rooms by the end of their booking time. If a member fails to check out on time, an extended day fee will be charged. Additionally, if a meeting room is not vacated on time, an automatic extension fee will apply.
Forced Entry or Exit:
- Unauthorized entry into the coworking areas will lead to membership cancellation and members will be charged the full day rate.
Facilities & Spaces:
- Members have access to all common areas within the centre, including lounges, kitchens, and breakout spaces. These spaces do not require booking unless used for functions, events and meetings.
- Use of the gym is at the member’s own discretion and risk. Connect 64 holds no liability for injuries sustained while using the provided equipment.
- Connect 64 requires booking a meeting room for hosting meetings rather than using common spaces, privacy and exclusivity cannot be guaranteed in shared areas.
- All meeting rooms can be reserved through our online portal, with additional charges based on room size.
- Charges for booked meeting rooms will be automatically debited from your designated credit card.
- Meeting room usage must adhere to our Meeting Room Policy.
Meeting Rooms, Booths & Workstations:
- Lounges are open for general use and cannot be reserved exclusively.
- If assistance with setting up and packing down the meeting room is required for a booking, additional fees will apply. These fees will be specified at the time of booking and will vary depending on the extent of assistance needed
- Belongings cannot be left unattended in coworking or lounge areas; any unattended items will be stored at reception. Storage fees may apply.
- Meeting rooms must be booked in advance at all times.
- After use, meeting rooms must be returned to their original condition. Cleaning fees may apply if rooms are not left in the required state.
- Any damage to meeting rooms, including AV equipment and furniture, will be charged to the member’s account, and the agreement may be terminated.
- All rubbish must be removed from rooms after use. Cleaning fees may apply for removing rubbish, cleaning adhesives from walls and glass, and cleaning spills or stains.
- Exceeding the booked time for meeting rooms will result in excess usage charges, calculated based on additional room use plus an administrative fee.
- Members must respect other members’ access to meeting rooms and vacate rooms promptly at the scheduled time. Failure to do so will incur additional usage charges equivalent to the affected member’s booking value plus an administrative fee.
- Use of meeting rooms without prior booking will result in usage fees and may lead to termination of the agreement.
- From time to time, we may offer promotions that allow you to book meeting rooms free of charge. These promotions are subject to availability and are limited to a maximum of two (2) free bookings per calendar week, with each booking having a maximum duration of one (1) hour. All bookings, including free meeting room bookings, must be made via our designated booking system to ensure proper scheduling and availability. Any bookings that exceed the promotional limits, or that are made outside of the available promotional period, will be subject to the standard meeting room rates.
- The Company reserves the right to modify or cancel promotional offers at any time, without prior notice, at its sole discretion.
Meeting Room Cancellation:
- Bookings can be cancelled anytime through the Connect 64 App.
- If cancelled before the notice period specified on the Connect 64 Portal, cancelation fees apply.
- Monthly voucher credits expire at the end of each month.
- To be eligible for a refund, bookings made for future months must be cancelled within the month of booking and before the notice period.
Mail Collection / Sorting:
Day Pass Members:
- Day Pass members do not have access to mail handling services. They can opt to purchase our mailbox package.
- Members without a mail package are not permitted to use Connect 64 as their business address.
Serviced Office Members:
- The business address and mailbox package are included in the lease fee.
Business Address
Casual and Part Time Members:
- Members cannot use Connect 64 as their business or mailing address unless they subscribe to our business address add on. All mail addressed to Google listings will be returned unless the member subscribes to the business address add on. Upon cancellation of the mailbox service, any Google My Business or other online listings using this address must be immediately updated or removed.
Full-Time Suite Members:
- The business address and mailbox service are included in the membership fee.
Parking:
- Parking is available at a fixed monthly rate.
- Subscriptions for parking are offered subject to availability and at an additional cost.
Printing:
- Members receive a 10% discount on printing within the centre including Casual, Part-Time, Full-Time and Suite holders
- Advertised stationary included is printing paper, paper clips and use of the binding machines provided.
Network Access & Wi-Fi:
Day Pass, Casual, Part-Time & Full-Time Members:
- Unlimited Wi-Fi is provided during access hours.
General Terms:
- Members are prohibited from using the premises for retail, medical (including disease testing), residential purposes, or any non-business activities exclusively.
- Selling, manufacturing, or distributing controlled substances, including alcoholic beverages, on the premises is strictly prohibited.
- Engaging in illegal or offensive activities on the premises is prohibited.
- Storing significant amounts of currency or other valuable goods not typically found in commercial offices is prohibited, and Connect 64 is not liable for any loss thereof.
- Hosting events or filming within the premises requires completion of all necessary paperwork and explicit written consent from Connect 64.
- Members are required to promptly report any maintenance issues or hazards observed within the premises or related facilities to Connect 64 management or designated personnel.
No Warranty as to Suitability:
- The Client acknowledges and agrees that: (a) Connect 64, or anyone acting on its behalf, has not made any representation or warranty regarding the suitability or adequacy of the product, Services, or Furniture and Equipment; and (b) occupancy of the product and use of the Services and Furniture and Equipment are undertaken solely at the Client’s risk.
Indemnity:
- The Client indemnifies Connect 64, and any person claiming through Connect 64, against any liability, loss, and costs incurred in connection with:
- The Client’s actions or omissions, or those of its employees, contractors, agents, customers, or visitors;
- Breach of this Agreement. The Client must reimburse Connect 64 for all costs, including solicitors’ fees on an indemnity basis, arising from the Client’s breach of the Agreement. The Client is required to maintain appropriate public liability and property damage cover and provide a certificate confirming this coverage.
Limitation of Liability:
- To the fullest extent permitted by law, the total financial liability of any Connect 64 parties to you, your employees, agents, guests, and invitees, for any reason and under all legal claims (including breaches of contract, torts, statutory duty breaches, or other legal or equitable principles), shall not exceed the total amount paid to us for the specific product or service causing the claim within the twelve (12) months prior to the claim arising. This limitation does not apply in cases where: (x) any Connect 64 party engages in gross negligence, wilful misconduct, or fraud, or (y) any Connect 64 party’s negligence causes bodily injury. Under no circumstances shall any Connect 64 party be liable for indirect, special, incidental, consequential, reliance, or punitive damages, including loss of profits or business interruption, or for the cost of any substitute goods, services, or technology. You acknowledge and agree, on your behalf, that you may not initiate legal action against any Connect 64 party, whether in contract, tort, breach of statutory duty, or other legal or equitable theory, unless the action, lawsuit, or proceeding is commenced within one (1) year from the date the cause of action arose. Additionally, you agree not to bring any action or proceeding against any person or entity other than the relevant Connect 64 entity for amounts owed or for the performance of any obligations under this Agreement.
Events:
- Connect 64 shall not be liable for, nor considered in default or breach of this Agreement due to, any delay or failure to perform arising directly or indirectly from factors beyond Connect 64’s reasonable control, including delays or modifications in construction or Connect 64’s ability to secure space in any premises, conditions under the control of our landlord at the applicable Connect 64 location, acts of God, epidemics or pandemics, or public health emergencies.
Insurance:
- You are responsible for maintaining insurance appropriate to your business, at your own expense, throughout the duration of this agreement. Connect 64 team members are not qualified to provide advice or recommendations regarding your insurance coverage. Please consult a professional business insurance broker for advice.
Other Members:
- All members must adhere to the community guidelines while at Connect 64. Connect 64 is not liable for the actions of other members encountered at its premises, including all members and their guests. Connect 64 aims to provide a safe and secure workspace for all members and guests. If you observe unusual behaviour or feel your safety is compromised by another member or guest, please report it promptly to your local service team or manager.
Fair Play/Community Guidelines:
All members must adhere to Connect 64’s fair play and community guidelines concerning the use of all areas within Connect 64.
Amendments to Terms & Conditions
- Connect 64 reserves the right to modify or change membership products with a minimum of 30 days’ notice.
- Connect 64 reserves the right to update the terms and conditions without prior notification. It is the responsibility of members to regularly review the terms and conditions.
Services
Mailbox Service:
- Connect 64 is not responsible for third-party directory listings, such as Google, Yahoo, or Bing, accepting or denying the use of a member’s mailbox as their primary business address on these directories.
- A business address package must be purchased to receive mail at the centre. Mail addressed to a member without a package will be declined by our front desk team.
- Availability of mailboxes at the chosen centre is subject to availability and Connect 64 reserves the right to reject a customer’s order at our discretion.
- Upon cancellation of a mailbox or associated product, the member must promptly remove all address listings (online or otherwise). Failure to do so may result in continued membership and tenancy obligations and ongoing fees.
Business Phone Number:
- Suite occupants receive a business phone number with unlimited standard mobile and national calls included.
- Incoming calls are automatically forwarded to a designated Australian number, subject to availability.
- Connect 64 reserves the right to reject a customer’s order for phone numbers at our discretion.
Billing Cycle:
- Daily billing is calculated per calendar day from 9am to 5pm. Each new calendar day triggers the start of a new billing cycle.
Payment Methods:
- Memberships can only be purchased using direct debit.
Automatic Renewal:
- Your subscription will automatically renew each month without prior notice until you cancel your membership. By accepting these terms, you authorize Connect 64 to debit your account for:
- Monthly membership fees, including taxes (GST) and card fees.
- Additional products and services purchased during the billing month, such as meeting room bookings and printing.
- One-time fees for cleaning or damages caused by you or any visitors while in the centre. You will be notified of any such charges to your account.
Account Suspension and Reactivation:
- Deactivated accounts do not require a reactivation fee but Connect 64 reserves the right to refuse service to members with poor credit history.
Membership Cancellations:
- You may cancel your membership at any time. No pro-rata refunds will be provided for cancellations mid-month. Cancellation fees may apply for products or services under contract.
- Any credits or future meeting room bookings associated with your membership will be forfeited upon cancellation.
- Please contact our centre manager to initiate cancellation and return your access pass.
- For members with the centre listed as the business address and phone numbers provided by Connect 64, these details must be removed from all marketing materials prior to cancellation. Connect 64 reserves the right to continue billing for these services until they are removed.
Refunds:
- No refunds will be granted upon cancellation of membership.
- Members must return their access pass on the day of cancellation to avoid lost/stolen/broken fees.
- Any outstanding charges on your account will be billed immediately upon cancellation.
Contractual Terms and Indemnity:
- All terms of contracts and cancellation fees for additional products apply upon termination of membership.
- The client indemnifies Connect 64 against liability, losses, and costs arising from the client’s actions, breaches of agreement, or negligence. The client must maintain appropriate insurance coverage and provide verification.
In the event of a breach of this Agreement, the Client agrees to cover all costs incurred by Connect 64, including solicitors’ fees on an indemnity basis. The Client must maintain appropriate public liability and property damage insurance continuously and provide a certificate as proof of coverage.